FAQ

Frequently Asked Questions

Whether you have questions about water treatment, safety, maintenance or waterborne pathogens like Legionella, we’re here to help.

Please CONTACT US anytime for more information.

Water Treatment

Why is water treatment important?

Water treatment is the foundation to maintain clean heat transfer surfaces found in process and HVAC equipment and maintain bacteria control. Solid Blend provides environmentally safe water treatment and Legionella monitoring to reduce the risk of waterborne pathogens to ensure that the water in your facility is safer than ever.

How often should water treatment be performed?

Solid Blend visits your facility to develop a customized plan that ensures the maximum efficiency of your water system. No two water treatment plans are alike, and it is important that your program is customized to maintain your system.

What types of systems do you service?

Solid Blend services cooling towers, steam boilers, closed loops, glycol systems, water pre-treatment systems and more.

Do you offer solid chemistry water treatment programs?

Solid Blend utilizes the latest, innovative solid chemistry solutions to treat scale, corrosion, and microbiological concerns. Solid chemistry replaces heavy, hard-to-move, hazardous chemical-filled drums with fully recyclable bottles, discs, or tabs you can safely hold in your hand. Solid chemistry gives you and your team more sustainable, cost-effective, and most importantly, safer operations.

Water Management Plans & Programs

Why do I need a water management program?

The Centers for Medicare and Medicaid Services require long-term care facilities and hospitals to implement an ASHRAE 188-compliant water management program to reduce the risk of Legionella in their buildings.

Comprehensive Water Management Programs are in alignment with The Joint Commission Standard Environment of Care (EC) 02.05.02 which was subsequently approved by the Centers for Medicare and Medicaid and went into effect on January 1, 2022.

What can I do to prevent Legionella?

Developing a site-specific Water Management Plan coupled with routine Legionella testing will greatly reduce the risk of Legionella.

How long does it take to create a customized water management plan for my facility?

Based on the size and complexity of a building, a thorough environmental assessment can take 1 to 8 hours to complete. Your CDC-aligned site-specific water management plan will include all flow diagrams, and tailored control measures that can be created following a thorough environmental assessment.

Do you include provisions for Joint Commission, Ohio Department of Health, and Centers for Medicare & Medicaid Services?

Yes! The Joint Commission and the CMS mandate require facilities to consider the ASHRAE 188 standard when creating a water management plan. Our water management plan was created using this standard and audited by our ASSE/IAPMO Certified Legionella Water Safety & Management Specialists. ODH has reviewed and approved our water management plans.

How do I keep all of my facilities standardized?

Our water management plans are robust, but not cumbersome. While every building has different risk factors which require an individual water management plan, the control measures are standardized.   This ensures a comprehensive and standard program across all buildings.

Legionella & Waterborne Pathogen Testing

What am I testing for?

Specifically, you are testing for the species of Legionella pneumophila and other waterborne pathogens.  Sero group number 1 of this species is currently associated with the most causes of illness. Solid Blend test for Sero groups 1 to 16.

We can also provide testing for other waterborne disease and hazardous contaminants in water.

What is Legionella?

Legionella is a waterborne pathogen that causes Legionellosis, Legionnaires’ disease, and Pontiac fever. There are 50 species and 70 serogroups identified of Legionella, and it is most commonly found in water systems. Outbreaks are typically caused by inadequately maintained potable water systems and cooling towers.

What is Legionnaires’ disease?

Legionnaires’ disease is a severe form of pneumonia caused by the bacterium Legionella. Individuals can become ill after inhaling tiny droplets of water or accidentally swallowing water that contains Legionella into their lungs.

How often should I test?

The CMS mandate does not specifically require testing. However, it does point to the state and local health department and their individual requirements. Solid Blend can help you determine if you need to test. Often times we recommend no less than testing once per quarter to monitor the growth of Legionella bacteria in your water system.

What happens when a test comes back positive?

Do not panic. Not every positive result needs a full-blown case investigation and remediation. Trust the Solid Blend case managers to help guide you. We are available 24/7 to assist and keep your facility running smoothly.

Does testing expose me to more liability?

We believe in a proactive vs. a reactive approach. Your risk is significantly mitigated if you test routinely so you can detect Legionella early on in smaller numbers, when intervention is necessarily minimal. Water Management Plans are considered the number one defense in preventing Legionella.

What does your Legionella services include?

Our Legionella services cover the entire spectrum, including consulting, environmental site assessments to determine Legionella risk, water management plan development, and a plan to address the risks, monitoring, investigations, remediation, and prevention.

Legionella Remediation & Sanitization

What is your process for remediation?

Solid Blend’s remediation process is not a silver bullet approach and may include various tools to eliminate Legionella problems. Our remedial processes are reliable and affordable technologies that can eliminate Legionella bacteria in all systems.

Is there any way I can make sure my facility does not get Legionella?

There are some very expensive options on the market for Legionella prevention. They all have their advantages and disadvantages.  The Solid Blend experts will determine the best process for your facility to mitigate Legionella growth.

My facility tested positive for Legionella, now what?

It is essential that you choose a company with professionals who have the latest training, knowledge and certifications necessary. The most recent professional qualification standard is the ASSE 12080 Legionella Water Safety and Management Specialist certification. Solid Blend is proud to have professionals with this distinguished certification.

Solid Blend offers complete remediation consultation, communication with necessary agencies, and recommendations on next steps.  Solid Blend provides a full Legionella investigation and further testing done onsite with same day results.

EMERGENCY CLEANUP

Boiler failure caused by inadequate water treatment programs can cost you time and money. Our water technologists respond quickly to help you clean your boiler, return it to optimum efficiency, and build a customized and detailed Water Treatment Program that will prevent further problems.

IF YOU REQUIRE EMERGENCY CLEANUP, PLEASE CALL (866) 264-8453 OR CLICK HERE FOR IMMEDIATE HELP.